General questions
Product fit, downloads, and how MiniBook3 compares on the floor.
We reply within one business day.
Contact
Talk with Zolestio Labs about MiniBook3 — activation, billing, privacy, or the growing floor. A human reads every note and replies within one business day.
Licence & activation
Keys, Free slots, trial → annual, and install identity questions.
Include your licensed email and OS (Linux / Windows).
Billing & PayHere
Checkout, renewals, invoices, and payment status on Solo / Enterprise.
Share the order id or licensed email when you have it.
Privacy & data
Access, correction, or deletion requests for control-plane data.
We verify ownership before changing licence records.
Enterprise & fleets
Multi-node licensing, portal access, and connected floor planning.
Tell us how many tills and which OS mix you run.
Write to us
Required fields are marked. We reply by email to the address you provide.
Before you write
Quick answers so your note lands with the right context.
How fast do you reply?
New inquiries get a human reply within one business day (Monday–Friday, Sri Lanka time). Licence or payment blockers are prioritised when you include your licensed email.
What should I include?
Your shop name, whether you run Linux-MiniBook3 or Windows-MiniBook3, the licensed email, and a short description of what broke or what you need. Screenshots help for activation errors.
Do you host my sales ledger?
Free and Solo keep the till ledger on your computer by default. We process licence, payment, and support data on the MiniBook3 control plane — see the Privacy Policy for detail.
Can I still email you directly?
Yes — addresses are listed on this page for power users. Prefer this form so the right topic reaches ops with context. Navigation Contact links open this page instead of a blank email draft.
Is Linux support different from Windows?
Same product language and Free/Solo capabilities. Packaging and printers differ by OS — mention which desk you are on so we give the right install path.